Maple Stage Acting Studio Ltd. respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation. This Privacy Policy explains how Maple Stage Acting Studio Ltd. collects, uses, discloses, stores, and protects personal information in connection with its acting-studio services, classes, workshops, auditions, events, website, and related communications.
1. Introduction and Company Information
This Privacy Policy applies to personal information collected by Maple Stage Acting Studio Ltd. in the course of operating its acting studio business.
- Legal name: Maple Stage Acting Studio Ltd.
- Business type: Acting-Studio
- Address: 214 8th Avenue SE, Calgary, AB T2G 0K7, Canada
- Email: [email protected]
- Phone: +1 (403) 796-4821
By interacting with Maple Stage Acting Studio Ltd., registering for classes, attending auditions or events, contacting us, or using our website and services, you acknowledge that your personal information may be collected and processed as described in this Privacy Policy.
2. Data Collection and Processing
Maple Stage Acting Studio Ltd. collects only the personal information that is reasonably necessary for its business activities and service delivery. We may collect personal information directly from you, automatically through our website and digital tools, or from authorized third parties where permitted by law.
The categories of personal information we may collect include:
- Contact information, such as name, mailing address, email address, and telephone number;
- Account and registration details, such as class enrollment information, preferences, attendance records, and communication history;
- Billing and payment information, such as payment method, transaction details, and invoicing records;
- Student or participant information relevant to class placement, scheduling, and safety considerations;
- Emergency contact information, where provided for minors or participants;
- Photos, video, and audio recordings taken during classes, rehearsals, performances, workshops, or promotional activities, where consent is obtained or otherwise permitted by law;
- Website and technical information, such as IP address, browser type, device information, cookies, and analytics data;
- Any other information you choose to provide to us in communications, forms, or surveys.
We generally do not seek to collect sensitive personal information unless it is necessary for a specific purpose and with your knowledge and consent, or as otherwise permitted by law.
3. Purpose of Data Processing
Maple Stage Acting Studio Ltd. processes personal information for the following purposes:
- To register participants and manage class, workshop, audition, and event participation;
- To provide acting-studio instruction, coaching, scheduling, and related services;
- To communicate with students, parents, guardians, clients, and prospective clients;
- To process payments, issue invoices, and manage account records;
- To send important notices, updates, reminders, and administrative communications;
- To maintain studio safety, attendance, and emergency contact information;
- To improve our services, website, operations, and customer experience;
- To create and manage marketing and promotional materials, including photographs, testimonials, or recordings where appropriate consent has been obtained;
- To comply with legal, regulatory, tax, insurance, accounting, and record-keeping obligations;
- To detect, prevent, and address fraud, misuse, or security incidents;
- To enforce our terms, agreements, and policies;
- To respond to inquiries, complaints, and requests.
Where required, Maple Stage Acting Studio Ltd. will identify the purposes for which personal information is collected before or at the time of collection.
4. Legal Basis for Processing
Under Canadian privacy law, Maple Stage Acting Studio Ltd. processes personal information only where it has a valid legal basis to do so. Depending on the circumstances, the legal basis may include:
- Consent: You have provided express or implied consent for a specific purpose;
- Contractual necessity: Processing is necessary to provide services you request or to perform an agreement with you;
- Legal obligation: Processing is required to comply with applicable laws, regulations, court orders, or lawful requests;
- Legitimate business purposes: Processing is necessary for reasonable business purposes, such as administration, security, fraud prevention, or service improvement, where permitted by law and where your privacy interests are appropriately balanced.
Where we rely on consent, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
Maple Stage Acting Studio Ltd. does not sell your personal information. We may share personal information only where necessary and lawful, including with the following categories of third parties:
- Payment processors and financial institutions for billing and transaction processing;
- Cloud storage, email, scheduling, website hosting, and IT service providers;
- Accounting, bookkeeping, tax, legal, insurance, or audit professionals;
- Marketing and analytics providers, where permitted and appropriate;
- Contract instructors, assistants, event staff, or service providers assisting with studio operations;
- Government agencies, regulators, law enforcement, or courts where required by law or where disclosure is necessary to protect rights, safety, or property.
Third-party service providers are expected to protect personal information and use it only for authorized purposes. However, their own privacy practices may also apply to information they process on our behalf or independently as required by their services.
6. Data Transfer to Third Countries
Your personal information may be stored, accessed, processed, or transferred outside Canada, including in other provinces or countries where our service providers operate. As a result, personal information may be subject to the laws of those jurisdictions, which may permit access by courts, law enforcement, or governmental authorities in those locations.
Maple Stage Acting Studio Ltd. takes reasonable steps to ensure that any cross-border transfers are subject to appropriate contractual, technical, and organizational safeguards consistent with applicable Canadian privacy requirements.
7. Storage Duration
Maple Stage Acting Studio Ltd. retains personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, including for legal, accounting, tax, insurance, dispute-resolution, and regulatory purposes.
Retention periods vary depending on the type of information and the purpose of collection. When personal information is no longer required, we will securely delete, destroy, anonymize, or de-identify it in accordance with our record-retention practices and applicable law.
8. User Rights
Subject to applicable legal restrictions, you may have the following rights with respect to your personal information held by Maple Stage Acting Studio Ltd.:
- Access: You may request access to the personal information we hold about you;
- Rectification: You may request correction of inaccurate, incomplete, or outdated personal information;
- Erasure: You may request deletion of personal information where permitted by law;
- Restriction: You may request that we restrict certain processing in appropriate circumstances;
- Data portability: You may request a copy of certain personal information in a structured, commonly used format, where applicable;
- Objection: You may object to certain processing activities based on our legitimate business purposes or to direct marketing, where applicable.
To exercise any of these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable law.
9. Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting Maple Stage Acting Studio Ltd. However, withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal, and in some cases we may be required or permitted by law to continue processing certain information.
If you withdraw consent for information that is necessary to provide a service, we may no longer be able to provide that service to you.
10. Right to Complain
If you have concerns about our privacy practices or the handling of your personal information, we encourage you to contact us first so that we can address your concerns directly.
You may also have the right to file a complaint with the appropriate privacy regulator, including the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy commissioner.
11. Data Security
Maple Stage Acting Studio Ltd. uses reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards may include, where appropriate:
- Access controls and role-based permissions;
- Password protection and authentication measures;
- Secure storage and transmission methods;
- Staff confidentiality obligations and privacy training;
- Reasonable measures to monitor, detect, and respond to security incidents.
No method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
- Maple Stage Acting Studio Ltd.
- Address: 214 8th Avenue SE, Calgary, AB T2G 0K7, Canada
- Email: [email protected]
- Phone: +1 (403) 796-4821
13. Changes to Privacy Policy
Maple Stage Acting Studio Ltd. may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational needs. Any revised Privacy Policy will be posted in an updated form and will indicate the effective date where appropriate.
We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acknowledgment of the updated Privacy Policy, to the extent permitted by law.